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Customer Service Work-At-Home Job Openings
Customer Experience Associate
We are looking for an all-star Customer Experience Associate to join our team. By engaging with customers via email, live chat, and phone, you will gain valuable insight into the operations of a fast-paced company in an exciting and rewarding industry. To succeed in this position, we expect energy, dedication, empathy, resilience, and a willingness to learn on the fly. Remote candidates welcome to apply.
Responsibilities
Answer customer calls and reply to email inquiries with care and attentiveness using the ZenDesk interface.
Reply to customer live chat requests using the Intercom platform.
Assist customers with any and all aspects of managing online subscriptions for our core product and TB12 Performance Meals.
Build positive relationships with customers and potential customers, as well as with members of our team.
After thorough training and in-the-moment learning, become an expert in all things Purple Carrot.
REQUIREMENTS
Experience
Bachelor's degree or equivalent experience
1-2 years customer service related experience (retail, restaurants, etc.)
Computer literacy required (Microsoft Office, Google Platforms, Social Media Platforms)
Consumer Package Foods experience and/or start-up experience a plus
Ability to work flexible hours with evening and weekend shifts a plus!
Traits
Ability to thrive in a fast-paced, rapidly growing, team-based environment
Stellar written, verbal, and social communication skills
Genuine empathy and compassion, high emotional intelligence
Willing to pitch in wherever necessary
Creative thinker that is flexible, proactive, and hard-working
Have a passion for good, healthy food
Pay: $18.00 hr
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
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Rapid Response Agent
Primary/Essential Duties and Key Responsibilities:
Provide in-depth support via phone, email or remote session
Troubleshoot payroll and software issues from our clients & partners and guiding users through corrective steps
Enter and maintain customer call problem/description detail into CRM
Be empowered to make quality decisions as a Subject Matter Expert
Required Qualifications:
Strong decision-making, multi-tasking, analytical, verbal, and written communication skills
Strong relationship building skills and account management experience
Solid experience using MS Office and CRM systems.
Strong team player, positive attitude, and passion for providing World Class Customer Service
Preferred Qualifications:
Minimum 3 years work experience utilizing strong customer service skills in a professional setting
Ability to work in a remote setting and be a strong team player.
Experience supporting end users within a hosted, Software as a Service offering
Knowledge of Human Resources, Payroll, or Benefits
Experience in Banking, Logistics, Hospitality, or other customer focused industry
Physical Requirements:
The person in this position frequently communicates with internal teams and customers via phone, email and in person.
Pay: $17.65 / hr
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
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Full time Work at Home Senior Fraud Intake Representative
Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, “Do the right thing”, highly self-motivated individual? Do you genuinely care about helping customers?
Then a Virtual Servicing role may be the role for you!
These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills.
Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution with a focus on protecting our customers from potential fraudulent activities on their account. Associates will also utilize a variety of systems and tools to efficiently analyze and service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is “heard” is fully leveraged.
This role is responsible for complex research and analysis of account activity to assess levels of risk. The successful candidate will take appropriate corrective action through customer contact to verify legitimate usage. He/she will also provide reviews and analysis of risky or exceptional conditions with the goal of helping protect our customers from fraudulent activities on their account.
Success in this role require the following:
The ability for you to be a passionate customer service advocate with past experiences for you to draw upon
Strong time management and multi-tasking skills in a virtual environment
Capable of working through changes and challenges by problem solving to achieve the desired result
Possess Strong decision making ability and pay close attention to detail
High level of autonomy and ethical self-management in a highly audited setting
Willingness and acceptance to be nimble when servicing customers
Excellent grammar, verbal, and vocal skills
Exceptional listening, questioning and call control techniques
Knowledge of digital servicing
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
Preferred Qualifications:
2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services
2+ years fraud experience
W@H experience and/or HVSS/FDO experience
Virtual Servicing Associate (Work at Home) Additional Expectations:
Regular and predictable attendance required
This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers
Ability to sit in front of a PC monitor for extended periods of time
A high-speed broadband internet service provider is required in the home office space
No dial up or Satellite internet service providers permitted
A hardwired internet connection is required upon start to perform the duties of this job
The Internet service provider speed/bandwidth must be 3 megabytes per second or higher (minimum required). Please contact your internet service provider for confirmation
Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/
The internet connection can only be used for our purposes during your schedule
Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues
The virtual servicing department operating hours are 8am – 12am (7 days a week)
The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future.
Pay: $16.00 hr
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
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Full Time Work at Home Senior Customer Service Representative
Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers?
Then a CSR Virtual Servicing role may be the role for you!
These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills.
Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is “heard” is fully leveraged.
Success in this role requires the following:
- Regular and predictable attendance is required.
- The ability for you to be a passionate customer service advocate with past experiences for you to draw upon
- Strong time management and multi-tasking skills in a virtual environment
- Ability to be self-motivated and communicate confidently in a remote environment
- Capable of working through changes and challenges by problem solving to achieve the desired result
- Possess strong decision making ability and pay close attention to detail
- High level of autonomy and ethical self-management in a highly audited setting
- Willingness and acceptance to be nimble when servicing customers
- Comfort with schedules that will most likely require afternoons or evenings and at least one weekend day, often inclusive of split days off
- Excellent grammar, verbal, and vocal skills
- Exceptional listening, questioning and call control techniques
- Knowledge of digital servicing
Virtual Servicing Associate (Work at Home) additional expectations:
- This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers.
- Ability to sit in front of a PC monitor for extended periods of time
- A high speed broadband internet service provider is required in the home office space
- No dial up or Satellite internet service providers permitted
- A hardwired internet connection is required upon start to perform the duties of this job
- The Internet service provider speed/bandwidth must be 3 megabyte per second or higher (minimum required). Please contact your internet service provider for confirmation.
- Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/
- The internet connection can only be used for our purposes during your schedule.
- Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues.
- The virtual servicing department operating hours are 8 am – 12 am (7 days a week)
- The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future.
Basic Qualifications:
- At least a High School Diploma, GED, equivalent certification, or military experience
- At least 2 years customer service experience OR at least 6 months work at home/virtual working experience
Preferred Qualifications:
- Bachelor’s Degree or military experience
- 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services
Pay: $18.00 hr
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
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Live Chat Agent
We’re a close team with big ambitions
World class training
You’ll learn valuable skills and fascinating knowledge about businesses and industries you’ve not come across before. You’ll learn how to drive a conversation from inquiry through to sale and turn unhappy customers into ecstatic customers.
The role
Every chat is unique. We provide you with the training, knowledge and tools but it’s up to you to add your personality. You’ll be working as part of one of our teams representing a selection of our customers. You might be concurrently selling investment property, providing customer support for a leading British video on demand service while also discussing which ski holiday a customer might like to go on. It’s varied, interesting and surprisingly complex.
Location not important. Being part of the team is.
We realized to continue to work with the best team we could find we needed to look further afield than commuting distance from our HQ in West London. As long as you have a distraction free workspace, reliable internet and are a native English speaker you can still be and feel a big part of the team.
Skills required
Native-level English with outstanding sentence structure, spelling and grammar
High levels of organization and attention to detail
Strong ability to multi-task and stay focused in high-pressure situations
Meticulous learner and inquisitive mind
Upbeat and positive personality
Typing speed of 80+ WPM, error free
Able to work 35-40 hours each week
DOE: Pay will be discussed during your interview.
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1-405-418-6160
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Bilingual Customer Care - Hurricane Relief
We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing and other services. You can make a meaningful difference in people's lives by helping support those impacted by these hurricanes while earning a great wage for yourself and your family.
Earnings and Hours of Operation:
Pay rate is $15.00 per hour - start earning extra money for the holidays!
Our hurricane relief center will be open Sunday to Saturday (7 days per week) from 7am to 11pm EST. The more flexible your schedule, the more hours you will be able to work.
Responsibilities
Helping people register for federal assistance.
Provide referrals as needed for secondary support organizations.
Helping individuals check on the status of their claim.
Qualifications
Must be able to speak, read and write fluent Spanish and English.
Must be an amazing listener, showing empathy and patience. Several of these people have lost everything - their home, their belongings, maybe a pet or even a family member. Your job is to assist them in getting back on the road to recovery.
Strong communication and customer service skills.
Solid computer skills.
Work remotely
To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1-405-418-6160
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Reservation Booking - Work At Home Agent
Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (air, hotel and car), booking travel, assisting with navigation of the travel website, cancelling trips, etc.
This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.
Pay is $10.00 - 30.00 per hour.
Responsibilities include
Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications
Requirements
Previous experience working in a work-from-home call center environment, required
Previous travel experience booking air, hotel, car, etc, preferred
Provide high speed internet access in your home
Must be at least 3MB upload/10MB download speed, cannot be satellite ISP
Must provide proof of internet connection and speed to be considered
Start immediately so please be ready once hired!
Training is Monday-Friday
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Benefits
Work from the comfort of your own home
Paid training
Stable schedules
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability - Growth Opportunities
Wide variety of schedules available - morning, afternoon shifts, and evening shifts!
Also, you will need to be able to work one weekend day
Shift differential for working hours between 7pm - 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)
Get your applications in today!
If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the team! We’re excited to meet you!
To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1-405-418-6160
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Beauty Skin Care Consultants
We are seeking professional beauty skin care sales consultants to consult with customers on skin care products.
The annual income potential ranges from $40,000.00 – $150,000.00 + per year.
You will have the ability to work part-time or full-time and create your own flexible work schedule.
Requirements
Home office setup: Internet, computer, printer and fax machine.
You must be able to work a minimum of 25 hrs. per week or more.
Social media experience and/or networking online
You must be able to pass our criminal background check.
1 + year of sales, marketing, telemarketing,and/or customer service experience.
Upbeat and professional attitude on promoting and selling products.
Must be able to work independently and work self efficiently.
Setup appointments with new customers to consult and sell products to them. Please apply and include your previous work history and sales experience.
To Become An Independent Agent:
Please visit www.shasmibeauty.com and click on Careers and select the Independent Beauty Sales Consultant to complete your registration application initial hiring process.
Please reference our new agent id code ShasmiBeauty on your application when you apply.
Please feel free to contact our remote job line at 14052521103 if you have further questions.
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Customer Service - Independent Beauty Sales Consultant
We are currently hiring new professional, highly motivated and self sufficient "IBSC " Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products.
This is a genuine job online to be your own boss and the best part of this job opportunity is that you have full control your own income and how much you can earn each day based on your production. You will have the flexibility to work part-time or full-time with a minimum of 25 + hours per week.
We will provide you detailed information on every product that is offered by Shasmi Beauty, so you will be able to educate your customers when they are ready to buy our beauty products.
If this sounds like you let us know because we are investing our time into people who are passionate about the beauty industry and believes the client experience should be top notch.
As a Independent Beauty Sales Consultant you should feel that sharing your product knowledge with others is rewarding and you love seeing the smile on a customers face when you find a product they love! Our customers will experience your passion as you share the latest beauty trends and techniques.
What is a Shasmi Beauty IBSC?
Shasmi Beauty independent beauty sale consultant is a cosmetic and skin care salesperson. The main job of a independent beauty sale consultant is to meet sales goals of our beauty products while offering personalized customer service and maintaining long-lasting relationships with customers.
What does an IBSC do?
You will help customers to choose the right beauty products to make the most of their personal appearance and to suit their age, skin-type and lifestyle. A Shasmi Beauty Consultant assists customers with skin care selections through personal, one-on-one interaction and the sharing of your knowledge and expertise. Your follow up after the sale enables you to build lasting customer relationships that will also help you to achieve personal and team selling and productivity goals.
Location:
We allow our IBSCs to work in their own business office, work from home, remotely online, or interact business-to business in person.
It's time to start earning money now so lets get started today!
Become an IBSC and earn your own money with Shasmi Beauty.
The annual income potential ranges from $40,000.00 - $150,000.00 + per year for IBSC and IBSS.
You will have the ability to work part-time or full-time and create your own flexible work schedule.
What is required to become an Independent Beauty Sales Consultant?
Home office setup: Internet, computer, printer and fax machine.
You must be able to work a minimum of 25 hrs. per week or more.
You must be able to pass our criminal background check covering the past 10 years only.
1 year of customer service or sales experience
To Become An Independent Agent:
Please visit www.shasmibeauty.com and click on Careers and select the Independent Beauty Sales Consultant to complete your registration application initial hiring process.
Please reference our new agent id code ShasmiBeauty on your application when you apply.
Please feel free to contact our remote job line at 14052521103 if you have further questions.
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Seasonal Partner Services Representative (Remote)
Our team is passionate about helping people go skiing and snowboarding more often!
The Role:
We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you.
This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If you’re passionate about the success of partner relationships with our ski industry partners, we want to hear from you.
Core Responsibilities:
Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests.
Manage phone and ticket queues, including weekend and Holiday coverage (November - April)
Data Maintenance:
Auditing systems and updating data through custom software interface.
Ticket barcode reconciliation and allocation.
Reloading ticket inventory upon request or as needed.
Loading new and updated data to our inventory database with assistance from senior team members.
Process resort closures by modifying inventory and updating internal departments.
Modification of ticket product details that affect our website offerings.
Running and emailing reports on behalf of the Partner Services Team or for partner contacts.
Completing Quality Assurance (QA) on all inventory data points uploaded to our website.
Process payments, refunds, and credits when necessary.
Be the voice if the company to resort partner contacts.
Ad Hoc projects.
Requirements
2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.)
Working knowledge of the ski or travel industry.
Extensive experience building effective client relationships through positive communication, honesty and trust.
Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must.
Great troubleshooting and analytical skills, constantly making improvements to our process.
Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes.
A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues.
Able to roll with change and solve problems. We need your continuous input on how to make our company better.
Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life.
Schedule Expectations
Training (first 1-2 weeks):
Training will occur during normal business hours, generally 9am-6pm PST.
During Season (roughly September - April):
Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST
Availability to work winter holidays to ensure proper partner coverage.
November - Thanksgiving, Black Friday, Cyber Monday
December - Christmas Eve, Christmas Day, New Year’s Eve
January - New Year’s Day, MLK Day
February - President’s Day
Schedules may change based on business needs.
Bonus Points
Bachelor’s degree.
1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site.
Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus.
Familiarity with GoodData and Google Analytics is beneficial.
Knowledge of Photoshop, Excel, and HTML/CSS are nice to have.
Ability to speak, read, and write in Spanish or French at a conversational level is a plus.
What's in it for you?
Competitive hourly pay (starting at $17/hr)
Work remotely
Nice deals on lift tickets!
Fun, outdoor activity focused culture
To Become A CSR Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1*405*418*6160
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Customer Service Reservationist - Order Entry
Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home.
You will take incoming calls on hotels or car reservation bookings and order entry for various merchandise, products or food orders.
Requirement
Internet
Computer
Headset
Hours
1st, 2nd, 3rd shifts available - all flexible scheduling
Pay - $10.00 to $30.00 per hour, DOE
To Become A Member:
Get connected with customer service jobs at home at www.mommyjobsonline.com and click on Join Now and select the customer service job bank.
Please be sure to reference agent id code when you join - MJOLRECRUITER
1*405*418*6160 to consult with our Virtual Recruiters.
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Customer Care – Online Automotive Consultant
Our agents who are currently servicing this campaign love to provide service to this client because of the diverse duties involved. As an agent for this client, you’ll be providing chat support, email support and phone support which makes for an exciting and interesting day. This is not a sales job, it’s a customer service job. With our client, a leading online direct car retailer, buying a vehicle is literally just a few clicks away. In between those clicks customers have questions. Our agents reach out to prospective car buyers to support their purchase. These customers have already expressed an interest in buying an automobile. We are returning phone calls and following up on leads.
Our role is not to sell the car, but to answer customer questions about the vehicle they are interested in purchasing. Agents are not expected to be experts in cars, they are expected to reassure customers about the condition of the vehicle, warranty and delivery details. Agents can also take deposits so the customer can secure their ride while they speak with us.
DUTIES
Provide service to customers through chat support, email support and phone support.
Provide information and reassurance regarding purchase procedures and policies.
Maximize each opportunity by securing deposits for vehicles when appropriate.
Maintain quality service by following the service levels and standards.
SKILLS/QUALIFICATIONS
Customer focus
Systems and website navigation
Knowledge of car buying/selling experience
Persuasion
ADDITIONAL INFORMATION
This call type is open 7 days/week from 9am-9pm EST
We requests 20 hour minimum for weekly services
This opportunity allows you to invoice for your services starting at $10 per hour
To Become A CSR Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1*405*418*6160
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Inbound Customer Service
Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week.
Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company.
-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift.
-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.- Pay is $10 to $30 per hour.
To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Office: 1*405*418*6160
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Inbound Customer Service Agent
We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote customer retention, and do exchanges or process returns. You'll be multi-tasking in cloud-based applications on your computer to access customer and client information resulting in resolution of customer issues. You'll be interacting with customers through a combination of e-mail, phone and chat. Your commitment to providing the best customer service will be important when representing this brand. In this role, you can work from home anywhere in the United States. This opportunity allows you to invoice for your services starting at $10 per hour.
To Become A CSR Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member to contact this client.
Please reference agent id code MJOLRECRUITER on your registration submission.
Office: 1*405*418*6160
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Virtual Receptionist
You'll be answering incoming calls from busy women who need to set up appointments for services at the nation's premier chain of blow dry bars. The client is looking for energetic, articulate and computer-savvy professionals to represent their brand. You'll be multi-tasking between different computer applications while maintaining a friendly and fun brand image. Your callers will be counting on you for a phone experience as relaxing as their visit while you leverage your knowledge and expertise around the services and products that the boutiques provide. Agents are compensated at 25 cents per minute of talk time, or $15 per full hour of talk time, so you can optimize your business income by providing services during peak evening and weekend calling windows.
To Become A CSR Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member to contact this client.
Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
Office: 1*405*418*6160
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Inbound Customer Service (Remote)
We're looking for earners -- you can get a performance bonus your first week!
We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer service, and survey teams.
As an independent contractor you can set your own hours.
This 100% telecommuting position gives you control over when and how you work. You choose the hours and days that are best for you.
Position Highlights:
* Performance bonus available the first week
* Work From Home/Telecommute
* Per minute talk time of $.13 to $.35 based on performance ( $7.80 to $21.00 per hr. )
* Flexible Schedule - pick your hours between Mon-Fri 9AM to 9PM EST, Sat 9AM to 6PM EST and Sun 1PM to 6PM EST
* Performance based routing - The better you do the more calls you get.
Position Description:
* Customer Retention
* Answering questions about products / services
* Walking customers through product / service
* Updating customer information
Position Requirements/Qualifications:
* Quiet home office environment
* Computer 3 years old or less with Google Chrome web browser
* USB Headset with microphone for your computer
* High Speed internet (Clearwire, Wildblue, Hughesnet ISP or other satellite based services do not provide the quality internet required for constant high quality calls)
* Ability to work unsupervised
* Ability to read and follow directions
* 1+ years experience in customer service and sales preferred
* Experience telecommuting a plus
* High school diploma or GED
Become a contractor today!
To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.
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Inbound Travel Consultant
"Assisting Inbound Business Customers with their Corporate Travel Bookings.
Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.
Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler's experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience
Soft Skills:
Travel savvy: Passion for travel
Experience with travel reservations
Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer.
Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller
Technical Skills:
Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment
Qualifications: Experience, Education, and Certification:
High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience
To Become An Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member.
Please reference agent id code MJOLRECRUITER on your registration submission.
Office: 1*405*418*6160
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Independent Contractor Customer Service Agents
We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands in the world.
We work with individuals and companies that are independent contractors running their own businesses from their home offices, or commercial offices, and take calls for our clients. We’re looking to work with more independent contractors that understand the value of good, reliable, precise, professional, and overall excellent customer service.
We provide many individuals with an opportunity to launch their home based businesses, and provide existing businesses with the opportunity to increase their revenue stream. Independent contractors enjoy the flexibility of working from anywhere that they want, and choosing the hours that they want to work. Whether you’re just getting started, or have been an Independent Contractor, we can provide you with an opportunity to grow your home based business.
Traits of successful independent contractors:
- Enjoys speaking with other people
- Excellent customer service skills
- Excellent verbal communication skills
- Excellent written communication skills
- A high level of accuracy
- A high level of attention to detail
- Professionalism & reliability
If this sounds like the type of services that your home based business, or commercial business can provide, then you should contact us.
Technical & Logistical Requirements:
1. A U.S. based home telephone number. (No cell phones)
2. A corded telephone set with a headset. (No cordless phones)
3. A PC with Windows XP, Vista or Windows 7.
4. Your PC wired to a cable modem, DSL modem, or broadband connection. (No wireless connections)
5. A quiet environment where you can take calls without being disrupted or callers hearing any noise or sounds in the background.
To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.
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Inbound Customer Service
Everything you need to know about becoming a remote agent can be found right here. If you’ve thought about working from home and being your own boss, the Agents On Demand program might be the right fit for you. We look for skilled, educated, and motivated people to assist customers with sales, service and technical support transactions. Agents work directly with customers over the phone, through online chat sessions, and email.
Requirements:
an up-to-date computer
a high speed internet connection
a land line telephone
a willingness to work hard
a desire to be successful
Hiring for temporary or project work, We look for home-based independent contractors to do data entry and call-center work online for pay ranging from $7.20 to $30 an hour. Call center jobs online can include order processing, reservations, enrollments, customer service, sales, market research, technical support, etc. Hires agents bilingual in 32 different languages.
To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.
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inbound Customer Service
An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment with a focus on technical support using the web and computer.
Scheduling
This position is full time and part time, up to 40 hours per week to start. Evenings and weekends required. Flexibility necessary.
Requirements
Must speak fluent English and preferrably Spanish.
Be able to type 35 words per minute or greater;
Have a high speed DSL or cable connection, rated 2 MB down, 384k up (minimum), 5 MB down and 512k up (preferred)
A dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We may ask you to provide a picture of this space.
A personal computer running Microsoft Vista, Windows 7 with 1 GB of RAM and 2.0 GHZ processor (minimum), 2GB of RAM and Dual Core Processor (recommended). Windows 8 may be used with a minimum of 2 GB of RAM and a dual core processor, 4 GB is preferred..
A 17" flat panel monitor (minimum), 19" or greater flat panel recommended.
A webcam, for training and collaboration purposes.
Wired networking connection (wireless is not permitted).
Laptops are not eligible for the work-at-home agent program.
You will be required to submit visual proof of your work-at-home environment by providing pictures of your workspace. Your workspace must be a dedicated working environment with a lockable door that is used exclusively by you.
An approved-brand USB headset for VOIP.
Hired agents will be responsible for purchasing a brand recommended USB headset (a list is available from recruitment), approximate price is $40.
Must be able to sit for extended periods of time in a chair.
Pay Grade
This position starts at $9.00 USD per hour for all new candidates. Maximum pay for this position grade with seniority, tenure and experience is $15.00 USD.
Restrictions
This position is only open to applicants residing in the following states: FL, GA, MD, ME, NC, TX. Those not residing in those states may apply but will only be contacted when the position is open to that particular state/province.
Background Screening
This position requires each candidate submit to a background screening as a condition of employment.
To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.
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Customer Service - Independent Beauty Sales Consultant
We are currently hiring new professional, highly motivated and self sufficient "IBSC " Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products.
This is a genuine job online to be your own boss and the best part of this job opportunity is that you have full control your own income and how much you can earn each day based on your production. You will have the flexibility to work part-time or full-time with a minimum of 25 + hours per week.
We will provide you detailed information on every product that is offered by Shasmi Beauty, so you will be able to educate your customers when they are ready to buy our beauty products.
If this sounds like you let us know because we are investing our time into people who are passionate about the beauty industry and believes the client experience should be top notch.
As a Independent Beauty Sales Consultant you should feel that sharing your product knowledge with others is rewarding and you love seeing the smile on a customers face when you find a product they love! Our customers will experience your passion as you share the latest beauty trends and techniques.
What is a Shasmi Beauty IBSC?
Shasmi Beauty independent beauty sale consultant is a cosmetic and skin care salesperson. The main job of a independent beauty sale consultant is to meet sales goals of our beauty products while offering personalized customer service and maintaining long-lasting relationships with customers.
What does an IBSC do?
You will help customers to choose the right beauty products to make the most of their personal appearance and to suit their age, skin-type and lifestyle. A Shasmi Beauty Consultant assists customers with skin care selections through personal, one-on-one interaction and the sharing of your knowledge and expertise. Your follow up after the sale enables you to build lasting customer relationships that will also help you to achieve personal and team selling and productivity goals.
Location:
We allow our IBSCs to work in their own business office, work from home, remotely online, or interact business-to business in person.
It's time to start earning money now so lets get started today!
Become an IBSC and earn your own money with Shasmi Beauty.
The annual income potential ranges from $40,000.00 " $150,000.00 + per year for IBSC and IBSS.
You will have the ability to work part-time or full-time and create your own flexible work schedule.
What is required to become an Independent Beauty Sales Consultant?
Home office setup: Internet, computer, printer and fax machine.
You must be able to work a minimum of 25 hrs. per week or more.
You must be able to pass our criminal background check covering the past 10 years only.
1 year of customer service or sales experience
To Become An Independent Agent:
Please visit www.shasmibeauty.com and click on Careers and select the Independent Beauty Sales Consultant to complete your registration application initial hiring process.
Please reference our new agent id code ShasmiBeauty on your application when you apply.
Please feel free to contact our remote job line at 1 (405) 252 - 1103 if you have further questions.
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To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
Pay: $16.00 hr
To Apply To Become A Customer Service Agent:
Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.