Call today to speak to our HR Staff regarding finding your next job at home.
If you always wanted to work at home now is the time to become an agent or a member.
You can live anywhere in the US and work from home.
Internet and computer is highly required.
You must have 1 year exp. following:
Professional Administrative, Office, Transcription, Medical Coding, Clerical or Customer Service work qualifications to gain employment from home.
Our virtual recruiters are spread out throughout the nation bringing talented, educated and motivated people together to stabilize their income and have financial freedom.
Transcribers and Editors
Transcribers and editors work online, setting their own schedule and pace. Work as much or as little as you want, on jobs that take from a few seconds to many hours to finish. We tend to keep the transcription jobs small, so you can fit them into your work schedule.
Come to the site and view available work.
Choose a piece and accept the job.
Work away, online - or off - as you prefer.
Submit the work.
Other workers, and we will review the work.
Your badge scores will go up with good work, and you'll get access to higher paying work.
Request payment and get paid via PayPal the following Friday.
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IN HOME CALLERS AND EVALUATORS
Quality Monitoring - Work from Home
We are a legitimate work at home opportunity. Our company has been in business for almost 20 years, based in Pennsylvania, but providing Quality Monitoring for call centers across the country. We are seeking people who are looking for flexible hours and the opportunity to make extra money. This is ideal for former career people who are now stay at home parents looking for a part-time commitment and some extra cash. This position will not work for people who are currently employed full time or seeking full time employment. This is an independent contractor position. Compensation is based on the degree of difficulty of each project.
You must be available Monday through Saturday and expect to work a minimum of 3-6 hours per day.
Normal calling hours are between 8:30 am and 10:00 pm, weekdays and weekends
Seeking individuals who can evaluate customer service representatives' performance.
Prior customer service, call monitoring, or mystery shopping experience preferred.
Must have a PC, high-speed internet access, MS Word, Adobe Reader, good writing skills, and long distance phone service on a land-line.
Training provided.
Resume inclusion optional, but encouraged.
We will not be accepting any calls about this position. Thank you.
CONTRACT TRAINING FACILITATORS
We are currently seeking training facilitators (independent contractors) to deliver an exciting new one-day customer service training program that is designed for field service technicians. The training is currently under development so the actual delivery dates have not been established.
To be considered you should:
Be highly experienced in facilitating front line employee training
Be experienced in delivering customer service and/or sales training in an experiential format
Have a Laptop PC with Microsoft Office
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Clinical Specialty
Our success starts with the quality of our coders. They are our primary strength. Each is an industry leader and provides the "gold standard" of excellence that our clients demand. We understand that only by creating opportunities for our coders do we create opportunities for our company, so we look for highly skilled specialty coders to work as Independent Contractors from their homes in the United States of America.
You must have at least 3 years coding experience in a particular clinical specialty, along with certification by one of the industry-recognized major credentialing bodies (AHIMA, AAPC, RCCB, ACMCS, etc.). You must take and pass our very difficult coding proficiency test for your clinical specialty. If you are good enough to make the cut, you will be stimulated with intellectually demanding work, rewarded with the best compensation in the industry, challenged by a rigorous Quality Assurance program, and valued by your clients and colleagues. Pay DOE.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
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Acute-Care - Medical Transcriptionist
Part-time Acute Care (Tier 2 or Tier 3) Medical Transcriptionist working between 12 p.m. and 3 a.m. in your respective time zone!
Mommy Jobs Online is currently seeking medical transcriptionists to embark on a world class career path with a dynamic organization of healthcare professionals. In our convenient home-office based positions, you will document patient care and facilitate the delivery of healthcare services for our client base of over 1,500 customers.
To ensure your success, we offer a dependable work volume, full time and part time positions, and 24/7 technical support. We offer a broad range of valuable benefits for employees and their eligible dependents, which add to the total compensation package. The company provides many of these benefits at no cost to eligible employees. We also contributes a substantial portion toward other benefits, such as the medical and dental plans.
Minimum Education, Skills, and Experience
High School Diploma (or GED)
Minimum 1 year Acute Care transcription experience in a metropolitan hospital setting OR recent graduate (less than 12 months) of medical transcription program
Certified Medical Transcriptionist (CMT) or Registered Medical Transcriptionist (RMT) Certification preferred
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history.
Please reference agent id code MJOLRECRUITER on your registration submission.
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Email Marketing Processor
Mommy Jobs Online is now recruiting part-time and full-time Email Marketing Processors to work from home.
Great opportunity for the perfect person that have a home office setup to work remotely. At Mommy Jobs Online our qualified email marketing processors will enjoy the freedom and profitability while benefiting from the tools, branding and support of a national recruiting work at home job finder agency.
Position Objective:
*You will need to be able to send out mass emails on a daily basis regarding our business services.
*There will be NO typing allowed for this position to avoid clerical errors, you will only copy and paste pre-typed text body messages into an email message.
*Must be able to send out a minimum of 600 + pre-typed email marketing campaigns per day and answer any incoming emails related to our product or services. You must be able to log your production details into a spreadsheet and submit all work weekly via email.
*Hours are flexible and you can work 24/7. You must be able to work a minimum of 5 days per week - Monday thru Sunday anytime of the day or night.
*Must be able to format letters and pay close attention to detail.
*Must have strong organizational skills and a motivated attitude to get the job done!
*No experience is required, we will train you and provide all getting started training details once you are hired!
*Must be able to pass a felony verification check and our registration pre-screening process.
Location: Work at home, 1099 Independent Contractor
* You can reside anywhere in the world as long as you can connect to the internet!
Contractor Compensation Payment Structure:
* Increase and supplement your monthly income!
*We pay our remote contractors based on production not hourly, you will start out earning a $10.00 commission structure per sale that is generated. After 60 days of working with us you will be eligible for a pay production increase to $20.00 commission structure per sale that is generated.
Contractor's are paid bi-weekly on Friday by direct deposit (PayPal) or we will mail your pay check.
Please visit mommyjobsonline.com and click on MJOL Internal Jobs and scroll down to the registration application and select Email Marketing Processor to begin our hiring pre-screening process. Please refer to agent id code MJOLRECRUITER on your application when you apply.
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Work At Home - Inbound Customer Service
Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week.
Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company.
-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Requirements
-Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift.
-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.
- Pay is $10 to $30 per hour
To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job registry to become a member.
Please reference agent id code MJOLRECRUITER on your resume submission.
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Legal Transcriptionist
WOULD YOU LIKE TO WORK FOR US?
We hire legal transcriptionists have the flexibility of scheduling their own hours to fit their lifestyles, and work around career and family demands.
We provide transcription services for hundreds of clients, so the ideal candidate will need to quickly demonstrate the ability to transcribe dictation in varying degrees of difficulty, including heavy regional accents, rapid speaking, and some distorted audio, and background noise.
We require excellent skills and high quality work product of our team members, and consider only applicants with a minimum of three years’ legal transcription experience, as well as the following:
Minimum 60 wpm typing speed (initial typing test is required)
Excellent command of English language and legal terminology
Independent contractors will need the following transcription equipment/software, as well:
Reliable computer with recent version of Java and Internet Explorer 5.5 or higher
Email account
Current versions of MS Word and Word Perfect
DSL or other high speed Internet connection
Transcription equipment (Wave foot pedal and good headphones)
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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General & Legal Transcriptionist
This opportunity is for GENERAL/LEGAL TRANSCRIPTION; it is NOT medical transcription. Our typists transcribe letters and reports for attorneys and companies associated with California Workers' Compensation (CA WC) on a daily basis. Weekday, weeknight and weekend work is available.
You will work from home as independent contractors and for a company that has been providing word processing services to law firms, doctors, etc., since 1988. We have been an established, strong reputation for delivering high quality documents and providing excellent customer service. We seek contractors who strive for the same in all they do.
MINIMUM REQUIREMENTS:
3 years transcription experience
Legal experience desired, but not essential. However, no consideration given to anyone currently working in any capacity for any TASK client
Medical transcription experience helpful
Ability to transcribe a minimum of 4 or more hours per day, 5 days per week
Live/work inside of the United States
HARDWARE REQUIREMENTS:
Personal computer with a Pentium 3 or better processor
High-speed Internet (cable or DSL; dial-up connection not an option)
VEC Infinity foot pedal (other brands with a USB port may be compatible with our software; audition may be completed without purchasing a foot pedal)
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Virtual Assistants
Job Duties:
Making phone calls on behalf of people. Cancelling their cable (a lot harder than it sounds).
Scheduling appointments (doctors, business, etc)
Tracking down the best price for something.
Finding hotels that meet certain criteria.
Data entry
Who we're looking for........
Communication skills are a must. People will tell you what to do, you must be able to figure out what they're asking for, and be able to get a clear response back to them.
You need to have a computer and a reliable internet connection.
People with knowledge of different fields.
Self starter, you should want to take on more responsibility and try new things.
Important You need to have a audio headset (with a microphone) to do this job (in some cases iPhone headphones work just fine).
The pay.....
To start, you'll get paid per task depending on how quickly the task is finished, what time of day it is, and how complicated the task is. For example, let's say you have 5 different tasks to make reservations at a restaurant. To start, tasks are worth anywhere from $2.50 to $7 per task and go up from there.
If interested, you may be promoted to a managerial type position, managing other assistants and helping ensure everything runs smoothly.
Payments go out every other week (on Tuesday).
This position and this company has huge room for growth.
You can define your own hours. Ideally, We want people around 24 hours a day, so if you've got time at 4am, great! If you want to work 9-5, perfect!
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Editors
We receive a high volume of academic and business papers 24/7. Editors are required to provide corrections and suggestions in reference to grammar, spelling, document flow, punctuation, and usage within strict deadlines ranging from 3 to 72 hours, depending upon the client's request.
All work is performed in four-hour collection periods; you may select as many collection periods as you would like to accommodate your schedule. The amount of money that you earn depends on the number of collection periods that you select, the time of day of the collection periods, how many other editors share your shift, and the number of documents which are uploaded to us, which depends, to a certain extent, on the academic/business year.
Editors typically earn average of $750 to $1,500 per month, which may be higher or lower than this range, depending upon the above factors. You can expect to be engaged in editing throughout your four-hour collection periods. You may need to work outside of your four-hour collection periods to complete the documents that were assigned to you during those times.
We are currently looking for qualified editors in all fields of study. Potential candidates must complete a comprehensive two-part timed examination (at the time of application) and meet one of the following two qualifications:
Be currently employed by or enrolled in an accredited university in the United States and have a minimum GPA of 3.6.
Have a graduate degree with a minimum of 5 years’ professional editing experience.
Requirements and Qualifications:
Ability to work independently
Ability to meet deadlines
Exceptional time management skills
Experience writing academic papers on various subjects
Meet one of the two requirements listed above
Web savvy
Required software and hardware:
Microsoft Office 2007
Adobe Standard (or higher)
Windows XP, Vista, Windows 7
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Independent Contractor Customer Service Agents
Temporary Independent Contract with possibility for longer term.
Compensation:
Hourly base plus per minute comp, up to $10.00 per hour
We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands in the world.
We work with individuals and companies that are independent contractors running their own businesses from their home offices, or commercial offices, and take calls for our clients. We’re looking to work with more independent contractors that understand the value of good, reliable, precise, professional, and overall excellent customer service.
We provide many individuals with an opportunity to launch their home based businesses, and provide existing businesses with the opportunity to increase their revenue stream. Independent contractors enjoy the flexibility of working from anywhere that they want, and choosing the hours that they want to work. Whether you’re just getting started, or have been an Independent Contractor, we can provide you with an opportunity to grow your home based business.
Traits of successful independent contractors:
- Enjoys speaking with other people
- Excellent customer service skills
- Excellent verbal communication skills
- Excellent written communication skills
- A high level of accuracy
- A high level of attention to detail
- Professionalism & reliability
If this sounds like the type of services that your home based business, or commercial business can provide, then you should contact us.
Technical & Logistical Requirements:
1. A U.S. based home telephone number. (No cell phones)
2. A corded telephone set with a headset. (No cordless phones)
3. A PC with Windows XP, Vista or Windows 7.
4. Your PC wired to a cable modem, DSL modem, or broadband connection. (No wireless connections)
5. A quiet environment where you can take calls without being disrupted or callers hearing any noise or sounds in the background.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Inbound Customer Service
Everything you need to know about becoming a remote agent can be found right here. If you’ve thought about working from home and being your own boss, the Agents On Demand program might be the right fit for you. We look for skilled, educated, and motivated people to assist customers with sales, service and technical support transactions. Agents work directly with customers over the phone, through online chat sessions, and email.
Requirements:
an up-to-date computer
a high speed internet connection
a land line telephone
a willingness to work hard
a desire to be successful
Hiring for temporary or project work, We look for home-based independent contractors to do data entry and call-center work online for pay ranging from $7.20 to $30 an hour. Call center jobs online can include order processing, reservations, enrollments, customer service, sales, market research, technical support, etc. Hires agents bilingual in 32 different languages.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Inbound Customer Service
An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical support using the web and computer.
Scheduling
This position is full time and part time, up to 40 hours per week to start. Evenings and weekends required. Flexibility necessary.
Requirements
Must speak fluent English and preferrably Spanish.
Be able to type 35 words per minute or greater;
Have a high speed DSL or cable connection, rated 2 MB down, 384k up (minimum), 5 MB down and 512k up (preferred)
A dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We may ask you to provide a picture of this space.
A personal computer running Microsoft Vista, Windows 7 with 1 GB of RAM and 2.0 GHZ processor (minimum), 2GB of RAM and Dual Core Processor (recommended). Windows 8 may be used with a minimum of 2 GB of RAM and a dual core processor, 4 GB is preferred..
A 17" flat panel monitor (minimum), 19" or greater flat panel recommended.
A webcam, for training and collaboration purposes.
Wired networking connection (wireless is not permitted).
Laptops are not eligible for the work-at-home agent program.
You will be required to submit visual proof of your work-at-home environment by providing pictures of your workspace. Your workspace must be a dedicated working environment with a lockable door that is used exclusively by you.
An approved-brand USB headset for VOIP.
Hired agents will be responsible for purchasing a brand recommended USB headset (a list is available from recruitment), approximate price is $40.
Must be able to sit for extended periods of time in a chair.
Pay Grade
This position starts at $9.00 USD per hour for all new candidates. Maximum pay for this position grade with seniority, tenure and experience is $15.00 USD.
Restrictions
This position is only open to applicants residing in the following states: FL, GA, MD, ME, NC, TX. Those not residing in those states may apply but will only be contacted when the position is open to that particular state/province.
Background Screening
This position requires each candidate submit to a background screening as a condition of employment.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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General Transcriber
Individuals who can transcribe audio content of financial results conferences, medical training seminars, group project meetings and other general business meetings. Must type 80+ WPM, have excellent grammar and proofreading skills, have experience with MS Word and Excel, and must demonstrate strong computer literacy.
There is an initial assessment period before any individual is able to complete client work. Therefore, you should have prior experience in transcription. Those most successful candidates will have had work experience creating, reviewing or interpreting corporate financial information (e.g. 10Q, 10K, Annual Reports).
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Law Enforcement Transcriber
Individuals who can transcribe audio content of criminal investigations, internal affairs, and patrol reports. You must have prior experience transcribing for a law enforcement agency (police department, sheriff's department, etc.), type 80+ WPM, have excellent grammar, outstanding accuracy and proofreading skills, have experience with MS Word, and must demonstrate strong computer literacy.
A full criminal background check is required for individuals completing this work.
There is an initial assessment period before any individual is able to complete client work. Therefore, it is essential that you have prior Law Enforcement transcription experience and be able to proof your work to be at least 99% accurate.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Virtual Assistants
All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM–6PM each weekday. Starting base pay is $11/hr with opportunities for growth.
We're also happy to announce that all employees qualify for benefits (medical, vision, and dental)! We told you our people are important to us.
We are currently hiring from the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY
Personal Characteristics:
Service driven. Egos must be checked at the door.
Lifelong learner. We want to help you grow personally and professionally.
Personal integrity. We put our best foot forward and always act with honor.
Highly adaptable. We operate within a highly diverse and constantly changing environment.
Creative problem solver. You won't know everything but you need to figure things out as you go.
Skills:
Attention to detail. Excellence is borne out in the details.
Organization. Our busy clients will lean on your organizational ability.
Written and verbal communication. Our reputation rests on our ability to communicate effectively.
Time-management skills. We have work to do, and it needs to get done on time.
Tools and Tech:
Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice
Microsoft Suite: Excel, Word, PowerPoint, Outlook
Online productivity tools: LastPass, Harvest Time Tracking, Grasshopper
Personal computer
Personal telephone
High-speed Internet connection
Requirements:
You must be 18 or older to apply
Eligible to work in the United States
At least one year of college (minimum of 24 college credits earned)
Located in one of the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY
Be able to work full-time (i.e., 40 hours per week)
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Customer Service Agents
"Assisting Inbound Business Customers with their Corporate Travel Bookings.
Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.
Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler's experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience
Soft Skills:
Travel savvy: passion for travel
Experience with travel reservations
Solutions mindset: passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer
Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller
Technical Skills:
Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment
Qualifications: Experience, Education, and Certification:
High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience, preferably Sabre."
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Transcriptionist
We accept Recent Graduates & Experienced workers!
We are seeking a Medical Transcriptionist to join our remote team.
Primary responsibilities include:
- Editing all dictated letters, reports, and other documents received from the physicians, nurses, and Office Manager in a timely manner by listening to dictated tapes and typing the documents in a Windows based, Word program to ensure proper transcription of dictation.
- Downloading and uploading daily transcription from CBay Report Pro
- Completing testing reports using FileMaker Pro database software and/or Microsoft Word
- Establishing and maintaining an efficient file management process for document retrieval through organized computer data files to ensure efficient and complete chart processing and a timely and inclusive response to requests for information.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcriptionist and Editors
We are seeking 2 to 3 transcriptionists and editors to help us transcribe a number of webinars on psychiatric topics and edit associated PowerPoint slides.
This task involves the following 2 steps:
1. Transcribe the webinar recording (we supply the video files in .mov format)
2. Copy relevant text into the note section of the corresponding PPT slides (we supply the PPT slides which were used in the webinars)
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
Recommendations:
-3 years CURRENT medical transcription experience as an independent contractor working from home preferably in oncology/hematology.
-High-speed internet, Windows XP or newer, MS Word, MS Outlook 2007, and spreadsheet software.
-Medical spellchecker (Stedman's highly preferred).
-Transcription software and equipment (Olympus highly preferred).
-Able to type 8 MB/35 files per day.
-Experience with electronic medical records.
-Line counting software advisable (Practicount & Invoice preferred).
-Moderate computer knowledge and EXTENSIVE MS Word knowledge.
-Accuracy is mandatory!
***** This is a telecommute (work-at-home) position for an INDEPENDENT contractor (NOT AN EMPLOYEE), which means you will need to be able to produce accurate/professional looking documents with little to NO supervision. *****
Files are available Monday-Friday and that sometimes includes STAT files. No weekend work required, but sometimes is requested.
This position is available from a privately owned medical transcription company in Charlotte, NC.
Please remit a brief description of your qualifications along with your resume as a MS Word attachment (please do not copy and paste your resume in the email, as special formatting is lost).
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
Acute care with 3 plus years experience.
Acute Care Transcriptionists must have 3 years of transcription experience. Acute Care experience must be recent and include expertise transcribing operative reports, H&P’s, discharge summaries and consults.
ESL experience required. All applicants must have knowledge of AAMT(AHDI) Book of Style.
Benefits:
We offer 401K, and paid time off! Outstanding medical/dental/vision/life benefits available, discounted Dell computers, employee referral bonus program, minimum line requirements lower than industry average, MT Mentoring, production incentives; account variety; direct deposit.
Equipment:
Hardware/Software: Wav files/proprietary software. USB foot pedal needed!
Method of sending/receiving dictation: Windows 2000 or higher; MS Word, Medical spellchecker
Compensation: DOE
To Become A Member:Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Acute-Care Medical Language Specialists
Seeking individuals with a minimum of one year of acute-care medical transcription/editing experience to include: histories & physicals, operative notes, consults, discharge summaries as well as other report types for a wide variety of specialties in a hospital setting.
Recent graduates
Openings for graduates within the last year from the following schools:
Career Step (Honors/High Honors)
MTEC, INC.
Winter Park Tech
Seminole State College
Everett College
Benefits:
Competitive CPL rates
Weekly incentives based on production & quality
Quarterly quality bonuses!
Growth opportunities for those interested in building a career path in QA, training or management
Medical, Dental & Vision insurance and much more
Benefits for employees working 30+ hrs per week!
401(K) program
Paid time off for full and part-time
Many different schedules
Evening shift differential
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
Employee Type:
Independent Contractor
Type of Transcription:
Hospital Transcription
Specialty:
Radiology
Job Description: Current openings for radiology transcription account as IC (Independent Contractor) on Transnet system.
Must have approximately 3 to 5 years of experience in radiology and proficient with ESL dictators with a 98% plus accuracy. Coverage is needed 24/7. Please include types of transcription platforms qualified to use and previous work experience. System requirements are Windows XP, Microsoft Word and Excel Versions 2000 or 2003, DSL or Cable Internet, and must have Transnet Dictaphone Foot Pedal. Please include on resume/application days/times available to provide services.
Hardware/Software: Windows XP, MS Word and Excel 2000 or 2003 (professional version)
File Transfer Method: Web Based
Compensation: Per report rate
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
We are seeking MTs with 4+ years' hospital transcription experience for acute care accounts. Part-time and full-time positions are available. Subcontractors only--excellent compensation!
MTs must have:
- Lanier VoiceWrite EX transcription station
- Two POTS (plain old telephone service) phone lines (toll-free numbers provided)
- Meditech experience (please specify versions and number of years' experience)
MTs use regular phone lines (DSL/ADSL lines are incompatible), dial in to hospital's Lanier for dictation, and dial in on the second line to transcribe within Meditech (DOS-based data-entry software). Meditech experience is strongly advised, but others with outstanding test results and skills will be considered.
U.S. MTs only.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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General Transcriptionist with Medical Background
(Daily, Consistent work) We currently need more transcribers for an on-going project with verbatim transcription and proofreading one to one telephonic interviews that are about 60 minutes long. The interviews are about the medical condition of the interviewee. Hence, knowledge of medical terms and ability to research the proper words [medical conditions, drug names] will be helpful. Files will be assigned each morning Monday to Friday and must be returned the next morning. Typist would be expected to type AND proofread 60 minutes of audio per day.
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General Transcriptionists
We are always looking for qualified general transcriptionist. You can create your own schedule and pick and choose how much work you take from us. No experience necessary.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Transcription
ENTRY LEVEL EXPERIENCE. Must pass test. Corporate and legal transcription – Hires only US Citizens. Minimum 60 WPM
We have openings in our transcription department for high quality corporate and legal transcriptionists, doing audio files for Social Security, Veterans Affairs, Immigration, as well as legal and corporate clients. We do not do any medical transcription.
These positions are Independent Contractor (IC) positions. You are not an employee for our company, but rather, work for yourself, providing us with your services.
We do not withhold taxes for independent contractors. Similarly, as an IC, you are not eligible for unemployment benefits or Workmen’s Compensation Insurance.
Compensation
For corporate and financial, we pay by the audio minute, ranging from .40/audio min to 1.25/audio min.
For general legal, we pay by the page, ranging from .65/page to 1.75/page.
Rates of pay depend on the job, turnaround time, and the quality of your work. The upper range of the scale will be given to those with 99% accuracy consistently.
Scheduling
A major perk of this work is its flexibility. As an independent contractor, you accept jobs when you want to. However, this is what you can expect in terms of work availability:
Most work comes in during the day Monday thru Friday. Most corporate work requires same-day turnaround. Legal generally has a 3-5 day turnaround. On occasion, we have corporate accounts that require evening work, with the work coming in by 5pm Central Time and being due early morning.
Pay per audio minutes is determined by how many minutes of audio you transcribe. Pay per page is determined on how many finished pages you have transcribed. Pay is NOT based on how long it takes you to complete the work.
We transcribe earnings calls with a fast turnaround four times a year. This period can be intense, but there can be a lot of work available.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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General Transcriber
We are always looking to expand our transcriptionist base. If you possess the following skills and equipment, please contact us to discuss a position.
Requirements:
Typing speed of no less than 80 wpm.
You must have experience in transcribing multiple voices.
You must have previous experience transcribing focus groups, quarterly earnings releases and financial press releases.
You must be able to provide a resume with experience related references – they will be checked.
You must be quick, efficient with a very high level degree of accuracy and excellent punctuation skills.
Turn around time is extremely important in this business. If you accept a project and do not meet the deadline, you will not be considered for further work.
You must be technologically intelligent in the use of all equipment.
Have a high level knowledge of using the Internet for researching names and spellings of products, companies, etc.
Pay - Depends on experience (DOE).
We use the Start/Stop Foot Pedal for transcribing audio files.http://www.startstop.com/
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Transcriber
We continue to grow, we are always looking for the best and brightest transcribers to be a part of our post-production team.
Job Description:
Transcribes video clips for broadcast programming on a freelance/subcontract basis
This is a contracted work-from-home position
Job Requirements:
Must have excellent knowledge of English grammar, especially English punctuation
Must have excellent research skills to be able to research spellings of uncommon words, places, events, et cetera
Must be on time and return projects according to strict deadlines
Must be open to feedback and make immediate corrections
Must have a foot pedal, transcription software, and professional (ear-muff type) headphones and/or speakers. Headphones are preferred as subtleties are more easily heard.
Must have a computer with Windows Media Player and be able to download .wmv video files
Must be competent in converting word processing files
Must be willing to transcribe a variety of material, including Christian programming
Application Process:
E-mail a job-related resume highlighting related education and job experience to xxxx.
If you are qualified, you will be e-mailed instructions on how to complete our mandatory transcriber test
Upon passing the test, you will be contacted to discuss employment options
Pay:
$1.00-$1.50/per audio minute
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
We welcome inquiries from Medical Transcriptionists with a minimum of two years experience transcribing multi-specialty medical reports. Graduates from approved transcription training programs may also be considered.
Home-based positions currently available require reliable internet access and a minimum ability to process 1,000 lines per scheduled day.
As a member of our team, you will enjoy:
Consistent primary accounts
Flexible scheduling
State-of-the-art productivity-enhancing software
Positive work environment
A peer network of other dedicated Transcriptionists
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcription
Requirements:
A minimum of two year's experience in a hospital or clinical setting, or with another medical transcription service. You must own your own computer with active antivirus software, MSWord and internet access. You should have an excellent command of the English language and the ability to proofread your work accurately, as well as the ability to decipher various dialects ensuring the accuracy of reports. You must be willing to work at least 20 hours a week, complete assigned work within a given turnaround time and be willing to sign a confidentiality agreement.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Legal Transcription
Requirements:
A minimum of 1 year experience transcribing legal or verbatim dictation. You must own your own computer with active antivirus software, MSWord and internet capability. You should have an excellent command of the English language and the ability to proofread your work accurately. You must be willing to work at least 20 hours a week, complete assigned work within a given turnaround time and be willing to sign a confidentiality agreement.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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General Transcription
Requirements:
A minimum of 1 year experience transcribing verbatim reports, focus groups, conference calls and/or interviews. You must own your own computer with active antivirus software, MSWord and internet capability. You must possess an excellent command of the English language and the ability to accurately proofread your work. You must be willing to work at least 20 hours per week, complete assigned work within a given turnaround time and be willing to sign a confidentiality agreement.
Compensation: DOE
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Certified Medical Coding with ICD-10 certification or specialty training will coordinate and monitor the conversion of ICD-9 coding to ICD-10. Previous exp. with claims or medical management is strongly preferred. Telecommuting opportunity.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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E/M Medical Coders
We are now hiring remote experienced E/M - Evaluation Management General Medical Coders, with 3 years experience and credentials of a CCS, CPC, RHIT, RHIA, work at home.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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HIM Manager
The HIM Manager is responsible for inpatient coding staff. He/she will be performing quality reviews on medical records to validate the ICD-9-CM codes, DRG appropriateness, missed secondary diagnoses and procedures, and ensure compliance and accuracy of the MS-DRG and APR DRG. The HIM Manager will provide coding staff with feedback to assure coding uniformity, consistency and accuracy with ICD-9-CM and CPT-4 guidelines, UHDDS, sequencing guidelines, Federal and State regulations and the American Hospital Association coding guidelines and its publication Coding Clinic and AMA's publication CPT Assistant. Must be able to create and monitor inpatient case mix reports.
The HIM Manager will be able to evaluate the quality of clinical documentation with the goal of improving physician documentation through physician education and feedback.
The HIM Manager will be able to meaningfully present findings during internal department meetings and for executive staff.
Work Experience: 3-5 years of health information management experience with acute care facility coding working with MS-DRG/APC validation and coding inpatient discharge, same day surgery, observations, anxillary, and ED medical records.
License/Registration/Certification: Certification as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS).
General skills:
* Strong foundation in clinical medicine, ICD-9 CM and CPT-4 Coding.
* Knowledge of medical terminology.
* Excellent knowledge of federal and All-Payer DRG reimbursement methodology.
* Must be detail oriented with good verbal, written, communication, interpersonal and customer friendly skills,
* Ability to work under pressure with time constraints.
* Must be able to understand and follow written and verbal instruction.
* Must have the ability to organize multiple priorities and make independent decisions. Must demonstrate initiative and ability to work with physicians and other healthcare providers.
* The team member has access to patient medical information, involved in ensuring the integrity of the legal medical record and must strictly uphold patient confidentiality
* MUST BE computer literate – about to meaningfully use Microsoft Office products (Word, Excel, PowerPoint.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Transcriptionist
Location of position: United States: Nationwide position
At Home or Company: At Home
Status: Full Time
Employee Type: Independent Contractor
Type of Transcription: Hospital Transcription
Specialty: Multi-specialty & Acute Care
Job Description:
We have immediate full time openings for Multi-specialty & Acute Care MTs with a minimum of one year recent acute care transcription experience.
We currently have openings for 1st (7a-3p), 2nd (3p-11p), and 3rd (11p-7a) shift. Schedules are Sunday-Thursday or Tuesday to Saturday.
Must have high-speed Internet connection, MS Windows XP or Vista (Windows 7 is not compatible with our platform), and MS Word 2003 or higher. Previous eScription experience is a plus.
NO OFFSHORE APPLICANTS
Hardware/Software: Word 2003 or higher. Windows XP or Vista. No Windows 7
File Transfer Method: eScription platform
Status: Full-time
Shift: Days, Nights and Weekends
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Multi-Specialty - MT
We are seeking a multi-specialty medical transcriptionist to work PT or FT remotely for a hospital setting.
Experience 1 year or recent graduate from a program school.
We are currently seeking the following: Acute Care, Pathology, Neurology, Pediatrics, Orthopedics, Radiology, ER and Plastic Surgery.
Work at home. Pay - DOE, Position will start immediately.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Transcription WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Coders - Multi-specialty
We need multi-specialty remote medical coders, contract, 3 years experienced, credentialed, inpatient coders in the following specialties for a teaching facility.
NICU/PICU
Hematology/Oncology
ER
Nephrology
Cardiology
Inpatient
Orthopedics with E/M
Inpatient
Pathology
Radiology
E/M
OBGYN
Credentials - CCS, CPC, RHIT, RHIT - Passing our testing phase will be required before you are hired.
Location: Work At Home, Flexible Schedule
Position will start asap.
Pay: DOE & Negotiable
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Medical Coder Specialties
Coding Denials, ER, OBGYN, Surgical, E/M, Neurology, Neurosurgery, Oncology, Hematology, Orthopedic & Pathology & Multi-specialties
We are hiring coders with at least three years’ experience in various medical specialties and who are credentialed by the leading coding associations, AHIMA or AAPC. PT & FT to work at home.
Pay DOE.
Preferred credentials include RHIT, RHIA, CCS, CCS-P, CPC and CPC-H
No attachments please unless its in a pdf. file.
Overview: This individual will be responsible for selecting, hiring, training, and managing a team of remote medical E/M coders who will be focused on coding medical records for multiple physicians across multiple sites. This role will be home-based and have some flexibility of work schedule.
Responsibilities:
Management and Daily Operations
Hire coders, perform quality assurance on daily coding, provide feedback to coders, resolve any conflict or coding discrepancies with clients, coordinate coding for adequate coverage
Train coders on coding expectations to meet goals related to quality and productivity
Train coders on the functions of the ProCoder workflow system and on client specific guidelines
Collaborate with and give feedback to clients regarding coding and documentation guidelines
Provide information to CDI (clinical documentation improvement) training supervisor
Compliance
Direct clinical coding processes in a compliant and efficient manner
Ongoing quality assessment: perform daily QA, maintain the accuracy of coding performed
Develop reasonable productivity measures for coding medical records while balancing quality and compliance productivity
Assure codes are supported by provider documentation, initiate appropriate queries based on clinical documentation for accurate and reliable reimbursement
Ensure compliance with the OIG, CMS as well as state and federal regulations
Coding Knowledge and Skills
Must be proficient in ICD-9-CM, CPT and HCPCS coding systems
Must be knowledgeable and familiar with official coding guidelines
Must be proficient in coding outpatient physician services
Should be proficient or at least have some experience with inpatient physician services
Must have experience in coding E/M across multiple specialties
Must be knowledgeable in medical terminology, anatomy and physiology, disease processes, and pharmacology drug names
Must have basic computer knowledge and familiarity with systems used in healthcare
Must have knowledge of electronic health record systems for applying codes and/or checking codes for accurate assignment based on provider documentation
Requirements:
5+ years coding experience
Management and supervisory experience
Certified coder credentials
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Denial Medical Coders
PT & FT to work at home. Pay DOE. You must be certified through AAPC or AHIMA - CCS, CPC, RHIT, RHIA with 3 yrs + experience.
To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Medical Coding WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLRECRUITER on your resume.
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Chat Live Support
We’re a close team with big ambitions.
World class training.
You’ll learn valuable skills and fascinating knowledge about businesses and industries you’ve not come across before. You’ll learn how to drive a conversation from inquiry through to sale and turn unhappy customers into ecstatic customers.
The role
Every chat is unique. We provide you with the training, knowledge and tools but it’s up to you to add your personality. You’ll be working as part of one of our teams representing a selection of our customers. You might be concurrently selling investment property, providing customer support for a leading British video on demand service while also discussing which ski holiday a customer might like to go on. It’s varied, interesting and surprisingly complex.
Location isn’t important. Being part of the team is.
We realized to continue to work with the best team we could find, we needed to look further than commuting distance from our London HQ. As long as you have a distraction free workspace, reliable internet, are a native English speaker and live in a state or territory in which we’re recruiting, you can still be and feel a big part of the team.
Skills required
Native-level English with outstanding sentence structure, spelling and grammar
High levels of organization and attention to detail
Strong ability to multi-task and stay focused in high-pressure situations
Meticulous learner and inquisitive mind
Upbeat and positive personality
Typing speed of 80+ WPM, error free (test your typing speed here)
Able to work 20-40 hours each week
Pay: $15.50 per hour
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Virtual Customer Service
Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA!
The hours of this position vary between 6:30 AM- 7:00 PM
Key Job Duties:
Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
Project a professional company image through phone and email interactions.
Recognize, document and alert supervisors of trends in customer calls.
Uphold high customer service standards.
Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Requirements:
Excellent communication and relationship building skills
Passion for helping customers
Desire to make Customer Service a career
Service experience, preferably in a call center
A successful track record working in a high volume environment
Strong desire to be part of a team achieving personal and company financial goals
Able to solve problems by thinking analytically and creatively
Familiar with the latest e-commerce trends
Regular and reliable attendance is an essential function of this position
Essential Job Functions:
Computer equipment provided. You must provide a workspace that is free from noise or distraction
Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi)
Ability to use a computer keyboard and computer screen.
Ability to use a telephone headset and telephone system.
Ability to handle and solve all types of customer service issues via phone and/or email.
Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer.
Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening.
Pay: $15.65 per hour
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Virtual Customer Service Manager-French Bilingual
Exciting opportunity for a seasoned manager to come in and help build our virtual French Bilingual team!
Mommy Jobs Online (mommyjobsonline.com) is looking for the right candidate that has experience developing leaders and motivating teams, a strong sense of urgency, and the ability to improve operational efficiency through process improvement. Other critical success factors for this role include great problem-solving skills and the ability to think outside the box to resolve customer issues. The ideal candidate has experience leading virtual teams and demonstrates the ability to roll up his/her sleeves to help customers and deliver results.
Job Duties:
Manages a team of 12- 18 virtual consultants at varying skill levels
Supervises Sales and Service Consultants answering calls and/or emails from customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, and any other issues that may arise from the order fulfillment process
Helps consultants meet customer satisfaction, resolution targets, exceed customer expectations, build customer loyalty and take advantage of sales opportunities
Coaches and develops agents in soft skills and service techniques in order to deliver key results and build a high performing team
Makes recommendations and / or takes corrective action to manage performance, including disciplinary action and termination as necessary.
Works closely with Human Resources and Senior Leadership to address and resolve employee issues
Effectively interviews and recommends candidates for hire
Analyzes trends based on historical data to close performance gaps
Reviews time off requests as appropriate to match staffing level requirements
Conducts quality assurance (call monitoring) reviews
Responds in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution
Provides back-up support by taking calls during staffing shortages, high volume activity or as needed
Performs other job-related duties as assigned by the Company and/or director or manager
Qualifications:
3+ years leadership experience
1+ years leading a virtual team
College degree preferred or equivalent job related experience
Excellent problem solver with a proven track record of driving results
A competitive spirit and drive to succeed
Outstanding oral and written communication skills
Proven ability to close performance gaps
Proven ability to multi-task
Proven ability to successfully provide relevant and immediate feedback in a fast-paced and complex environment
Flexible schedule
Essential Job Functions:
Ability to alternate sitting and standing throughout an 8-hour period, and sometimes longer
Ability to use a computer keyboard and computer screen
Ability to maintain the required internet speed.
Ability to use a telephone headset and telephone system
Ability to handle stressful customer interactions via telephone and email
Ability to perform all above-mentioned duties with or without accommodation
Pay: $18.00 per hour
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Virtual Customer Service - Technical Support, Nationwide
Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Service Support Reps. to join our workforce!
Do you love helping others? Are you a compassionate communicator, a problem-solver that can multi-task ? If so, then we want to hear from you.
Job Offers:
Paid training at $12 per hour
Competitive compensation of $13 per hour after 90 days of consecutive employment
Full Time Employment
We offer Medical, Dental, Vision benefits, comprehensive coverage with flexible options, including FSA and HSA and 401K
Paid Time Off
Fun team oriented remote environment, we believe in Employee Engagement and want you to have fun
Company discounts at restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and more
We offer varying schedules based on business needs
We offer ongoing training programs to advance your career
Mentorship programs to help you be successful
As a Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.
Requirements:
Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
Are you available to work an 8-10 hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
Handle multiple computer applications at one time
Understand the concepts of navigation, search engines, downloading music, and other web based applications
Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
Ability to type 35 WPM while talking to customers
Successful completion of pre-employment assessments and a background check
A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.
Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable
High School Graduate or general education degree (GED) required
18 years of age or older
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Customer Service Representative (CSR) - Full and Part-time positions available
Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Service Representatives to join our vibrant team that is dedicated to providing award winning service. Customer service representatives answer and process calls for over 1,000 different companies, while enjoying the flexibility of working in an office environment or telecommute from your home.
We provide call center services 24 hours a day, 7 days a week. We partner with both large and small businesses in a wide variety of industries to provide quality customer support, live telephone messaging, answering services, and order-taking around the clock, 365 days a year.
We seek applicants who are positive, professional, and able to move from one call to another while making the caller feel as if they are the most important caller of the day.
A successful candidate must have:
Basic computer skills (internet browser, email, ability to learn new software)
Strong keyboarding skills
Customer service
Availability to work weekends
Pay: $13.00 per hour
This position provides hourly pay, productivity bonus and a great benefits package, including health insurance, Employee Stock Ownership Program, Profit Sharing, 401k, PTO and more!
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Customer Care Representative English and Bilingual
Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Care Representatives. Working at home can be an ideal situation from saving you money on gas & work clothes to allowing you to spend more time with your family during non-work hours. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are.
We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims.
You will:
Answer incoming calls from customers regarding their insurance policies
Walk customers through claim procedures when necessary
Provide 1 call resolution
Follow up with customers when needed either via email or callback
Ensure all company required procedures are followed
Provide pertinent and timely information to all customers
PERKS:·
You will be an employee not an independent contractor
· Keep the same shift for 6 months
· Two weeks of vacation, three sick days and three personal days yearly
· Two consecutive days off weekly
· Full benefits after 30 days
EARNING POTENTIAL:
· Base hourly Rate (English): $12.50
· Base hourly Rate (Bilingual): $13.50
· Hourly incentive for hours worked after 5pm and weekend shifts: $0.50
· Monthly Bonus plan: Up to $600/month
· Total Earning Potential: $17.50
Required qualifications:
· AT LEAST 1 YEAR OF CUSTOMER SERVICE EXPERIENCE
· Excellent customer service and communication skills
· PC literacy (Windows, web navigation) and 25 WPM typing skills
· Must be able to work a flexible schedule
· Schedule is subject to shift bid process
Preferred Qualifications· BILINGUAL candidates - ability to write in English and French
Time commitment:
Full-time openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.
Required equipment:
PC running Windows 7, Windows 8, or Windows 10 with sound card, headset jack or external speakers, 2.0 ports.
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Customer Service Representative
Mommy Jobs Online (mommyjobsonline.com) is now seeking both English AND English/Spanish Bilingual Opportunities Available
The Work at Home Customer Service Representative is responsible for handling service cancellation requests, primarily inbound telephone calls, in a prompt, courteous, and efficient manner; ensuring that the needs of the customer are met, service is rendered and the customer is kept appraised of the status of their request.
Essential Functions
Primary function is to retain customers who are at risk of cancelling service. Provide rebuttals and benefits of service based on customer’s reason for cancellation.
Address customer complaints with the goals of increasing satisfaction and retention rates. Exercise creative negotiation and sales techniques to motivate customers to continue using our services.
Skills required for this position include interpersonal skills, excellent customer service, empathy, ability to solve problems, typing, ability to handle rejection and ability to meet retention goals.
Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products.
Communicate company policies and procedures to customers.
Meet key performance indicator goals; receive feedback/coaching from the management team including trainers, quality analysts etc.
Utilize call center technology to input, track, and report customer issues.
Navigate company software programs, use web based search engines and troubleshoot customer issues.
Escalate calls outside their scope to appropriate tier of Customer service support function.
Perform select overrides (manual enrollment date holds , airtime, loss date, purchase date remove based on updated responsibilities).
Follows directives from Call Center Management (Coaches, Managers, etc.).
In order to ensure we have adequate staff to meet our contractual service level requirements, regular and reliable attendance at the place of work is required.
Other Functions
Maintains excellent relations with all internal and external customers.
Interacts and assists with other CSRs on the team and various support functions, QA, Customer Satisfaction, Tech. Support etc.
Other duties as assigned.
Minimum Requirements
The following are required to enable job holders to perform the essential functions of the job.
Skills/Knowledge: Must have the ability to handle multiple priorities, work in a fast environment, and manage time effectively. Be computer literate with an ability to type 25-35 words per minute and learn new call center software. Must be able to pass a certification test, covering soft skill scenario modeling, business decisions and product knowledge. Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation). Must be self-disciplined and work without close supervision.
Experience/Education: High school diploma or equivalent. Preferred 1 year experience in a customer service position (preferred call center experience).
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may spend 4-8 per day sitting and working at a computer. The ability to adjust focus, use hands to grasp, finger, handle, reach or feel and sit for prolonged periods are needed for this position. Typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Ability to receive detailed information through oral communication utilizing a headset. The employee is regularly required to talk 90+% of the time via a headset.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work at Home Locations: Required that employees work in a distraction-free workplace and is ergonomically set to meet the company’s standards.
Additional Requirements
Training: Routine training classes are required and/or offered during the employee lifecycle. Training may consist of classroom and/or Computer based training (CBT).
Schedules: Flexible to work all shifts as required (evenings, weekends, and holidays).
Work from home requirements:
Must have a computer with Windows 7 or greater
High Speed Internet Service
Landline Phone Service
Pay: $13.00 per hour
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Virtual Customer Care Specialist
Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Care Specialist. We’re a natural health company that sells supplements and nutrition programs online.
And we’re currently looking for an A-player to join our team and help assist our AMAZING customers. I’ll share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows).
In a nutshell, it’s someone who has worked in – or is currently working in – a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision).
Furthermore, the ideal candidate is…
Reliable. I’m talking about very reliable. Not the, “This usually doesn’t happen, but it happened again” type. We’re a small team and everyone must pull their weight. That means showing up every day and on time — no exceptions (save for a major emergency).
A natural with people (i.e. very personable and someone who easily makes conversation — even with a perfect stranger). Furthermore, it’s someone who loves talking to and helping customers.
Experienced and comfortable with taking incoming calls/making outgoing calls.
Patient, kind, and courteous. The words, “please” and “thank you” should be your “go-to” words when communicating with a customer.
Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out.
Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype.
Fast at typing (at least 50 WPM).
Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy.
Detail orientated. Glossing over things just won’t do. In fact, try this. At the bottom of this ad you’ll find a link to an application. When you’re done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there.
Cool and relaxed but always pushing to get things done. It’s important that you take responsibility and your main focus is always delivering results.
Does all of the above describe you? Great, then keep reading for the job description…
The main components of the work would be:
Responding to every one of our customer’s inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out.
Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you don’t have thick skin, this position is probably not for you. Here’s why…
The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan.
Processing credits for customers who choose to return items.
Communicating with our fulfillment team to identify and correct mistakes with shipments.
As well as several other administrative/web-based tasks related to customer care…
This is a full-time, work from home position. Currently, we have an opening for 8 am. – 5 p.m. EST and 2 - 8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses.
Pay: $15.00 per hour / DOE
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